Mubellum.com operates a private MU Online Season 6 server. Any payments made to the server (referred to as "donations") are voluntary contributions to support server maintenance, hosting, and development. These donations may provide in-game bonuses or items as a token of appreciation, but they are non-refundable.

No Refunds Policy

All donations are final and non-refundable. Virtual items, in-game currency, bonuses, or any benefits received through donations are digital goods with no real-world monetary value. Once a donation is processed and benefits are delivered to your account, no refunds will be issued under any circumstances, including but not limited to: Change of mind Account bans or suspensions due to violations of our Terms of Service Server resets, updates, or closures Technical issues or dissatisfaction with gameplay Accidental purchases

Exceptions/Chargebacks

1. In rare cases of payment processing errors (e.g., double charges) or undelivered benefits due to a technical fault on our end, we may issue a refund or equivalent credit at our sole discretion.
2. Refund requests must be submitted within 7 days of the transaction via our support ticket system or email (provide transaction ID and details).
3. Initiating a chargeback or dispute with your payment provider will result in immediate account suspension and potential permanent ban.
4. We reserve the right to pursue recovery of any disputed amounts, including associated fees.

We encourage all players to review donation options carefully before contributing. By making a donation, you agree to this Refund Policy. For questions, contact support through the website.